Located in Menomonee Falls, Wisconsin, PCS has served the telecommunication, information and security system requirements of a cross section of industry groups including manufacturing, retail, management consultants, school districts, municipalities, utilities, legal, insurance, wholesale distributors and more. PCS has performed national account projects that have deployed their resources to other areas of the country. PCS has forged strong relationships with industry leading equipment manufacturers and network service suppliers such as Inter-Tel, MPC Computers, HP, Nortel Networks, Cisco Systems, Choice One Communications, SBC and others. PCS combines many years of technical expertise with these providers to deliver cost effective quality solutions for our customers. PCS operates three field service departments, Sales, Project Management and Customer Service.

The PCS Account Management Team is trained to assess the customer situation and recognize applications. A system design is rendered incorporating integrated solutions that will meet the recognized and anticipated future customer need. The Account Management Team is diverse in skill sets required to provide complete integrated solutions. We realize that the selection process between the variety of systems and service’s available can be overwhelming for the customer. It is our intention to work as a team to ensure that the PCS designed solution will effectively enhance the customer environment while maintaining strict budgetary demands. Year after year, PCS continues to achieve increased annual sales volume and growth. PCS will continue to foster sales growth based on continued market acceptance of our full service approach to integrated solutions.

The PCS Project Management Group is prepared to implement the complete integrated solution. Our staff is complete with fully trained Engineers, Certified and Factory trained Technicians and Customer Service Representatives. The assigned Project Manager and Technicians are apprised of the specific implementation requirement and overall customer expectation. Our staff will coordinate all activities as required while interfacing with selected providers in behalf of the customer. With complete customer satisfaction as the goal, our customers can depend on a smooth transition that is delivered on time with superior quality.

PCS Service Technicians are prepared to provide service for all equipment and network facilities provided. In the event of any reported problem, PCS will take ownership and will see the problem through complete resolution. Our staff is available to answer any questions concerning the equipment, use and operation, or to arrange for any needs the customer may have regarding their service needs. The PCS Customer CARE (Customers Always Receive Excellence), STAR (Service, Technical and Response) Service Program, EMAP (Equipment Maintenance Agreement Program) and NAS (Network Administration Service) service program’s are designed to provide many years of cost-effective system operation, service and training support. PCS maintains a staff of professionals, ready to serve customers 24 hours per day, 7 days per week.

It’s Simple!!! PCS provides complete business telecommunication and information system solutions. Since 1984, PCS has made a solid commitment to our customers to provide quality, reliability and price performance leadership. PCS will continue to strive to provide your business with the finest technology systems and service, to better your competitive edge and profitability.